Refund Policy

Last updated 4 November 2026

If gigbrain Pro is not right for you, you can get your money back.

14 days, no questions

You can ask for a full refund within 14 days of any payment for Pro, monthly or yearly, the first payment or a renewal. You do not need to give a reason.

How to ask

Pro on the website is sold by our reseller Paddle.com, which sends the receipt and pays out refunds. Open your receipt email from Paddle and follow the link to manage your purchase, or go to paddle.net and look up your order. You can also email support@get-gigbrain.com with the email address you paid with, and we will arrange it.

The money goes back to the card or account you paid with. Your bank may take a few days to show it.

After a refund

The subscription ends and the songbook moves to the free plan. Every song stays in it. You can add songs again up to the free limit, or buy Pro again at any time.

Cancelling

To stop future payments without a refund, cancel from the account button in the app. Pro stays on until the end of the period you paid for.

iPhone app

Purchases made inside the iPhone app are handled by Apple. Ask Apple for those refunds at reportaproblem.apple.com.